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Help! Photos uploading upside down

Posted by Andy Krauss at 10/20/2018 3:30:28 PM

Anyone know why this is happening?

 Comments: View Oldest First  

Sonja K. ,
Posted At: 10/20/2018 9:07:33 PM  

I recall someone in the past having issues when trying to upload from an iPad. Are you trying from a tablet?

George H. Wessel VII,
Posted At: 10/22/2018 5:11:36 PM  

It happens with our Aussie users a lot. 

Rachel Gratis,
Posted At: 10/27/2018 8:51:07 AM  

lol, George.

My phone sometimes actually takes pictures upside down... Have you checked in your Photos app whether they are showing upside down there as well?  I can use rotate on my phone to fix mine.

Vlad Talon,
Posted At: 10/29/2018 11:43:28 PM  
I use an ipad. Happens to me all the time. No idea why.

April Yohn,
Posted At: 11/2/2018 3:53:51 PM  

sometimes if you open the photo in windows picture viewer and turn it, then close (and sometimes have to open and close again to confirm it's orientation) then it will upload correctly. It's usually an issue with the uploader reading the encoded format of the photo which saves the sideways or upside down orientation the photo was taken/captured with). Hope that makes sense. I say to use the windows picture viewer because even opening in paint flipping and flipping back does not change what is encoded but for some reason the viewer will fix it. hope that works for you

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